The Phillips Hobbies Story

Welcome to Phillips Hobbies - your go-to destination for all things Diecast Models, Model Railways, and Jigsaw Puzzles! We're not your average run-of-the-mill online model shop. No siree! We're passionate hobbyists ourselves, and we're here to help you build breathtaking layouts and jaw-dropping collections! What sets us apart, you ask? Well, apart from being die-hard model enthusiasts, we're a small but growing business with some seriously big values. You see, we believe in keeping things real, just like the tiny worlds we help you build. So, let's spill the beans on what makes us tick!


First and foremost, we're all about being fair with our prices. We don't want to break the bank for your hobbies; we want you to keep coming back for more of our exciting products. And trust us, there's plenty of those in store!


And oh boy, do we take customer service seriously! When you talk to us, you're not just chatting with some random customer support rep. You're conversing with a fellow hobbyist who genuinely cares about your happiness and satisfaction. Got questions? We've got answers! Need assistance? We're here, waving our little conductor's flags, ready to help. 

We'll go above and beyond to ensure you find the perfect piece for your collection, solve any jigsaw puzzle woes, or simply geek out over the tiniest model details. You're not just customers to us; you're part of the Phillips Hobbies story and family. 


Speaking of family, we love supporting other small businesses and manufacturers. When you shop with us, you're not just getting a fantastic model or puzzle; you're also backing the creative minds that put their heart and soul into making them. 


And did we mention our love for Mother Earth? We're all about reducing our environmental impact. Sure, we’ll be the first to say we're not perfect, but we're making strides to be greener than that lush landscape on your model railway layout. We're in this together, after all.


Now, let's rewind a bit to the humble beginnings of Phillips Hobbies. Back in 2016, our young and ambitious founder, George, had the brilliant idea to start an online model shop. It wouldn’t be until 2021 when things got a little more serious - we had a makeover! With a shiny new website, a vastly improved product selection, and a re-envisioned purpose, we set out to be a true haven for fellow modellers and hobbyists.


And guess what? We caught the eye of none other than retail magnate Theo Paphitis, best known for his time on Dragons' Den. Yep, that's right - we were selected as one of his Small Business Sunday winners! We're still pinching ourselves over that one.

We were also recognised as one of the most impressive small firms by the 2023 Small Business Saturday campaign!


So, there you have it - Phillips Hobbies in a nutshell. We're fun, we're slightly cheeky, and we're all about supporting your hobbies. So come on in, explore our world, and let's build something amazing together. 


Thanks for being a part of our journey!

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