Phillips Hobbies delivers throughout the UK. If you place an order before 11:45am (excluding weekends and bank holidays), we will endeavour to dispatch it on the same day. Please note that this isn't a guarantee and during busy periods, may not be achievable. If your order is large, please allow slightly longer for it to be processed. The table below outlines our current UK postage charges for most products. The cost to deliver jigsaw puzzles and other large or heavy items will be calculated at the checkout, depending on the weight of your order.
|Standard delivery||2-3 working days||£3.45|
|Express||1-2 working days||£5.75|
Once your order has been dispatched, we'll let you know by email or text. This will include a tracking number (if applicable) and the name of our delivery partner (usually Royal Mail or Parcelforce).
We will make every effort to deliver all your items together and at the same time but in some cases, your order may arrive in separate consignments.
As a business that's focused on customer service, we will do all we can to ensure your items reach you safe and sound. We also understand that sometimes, things can happen during transit which are beyond our control. In the very unlikely event your order is delivered damaged, we're here to help. Please contact us within two working days of receiving the goods, as after this point, we're unable to process any claims.